Use cases · Specialist clinic · Pharmacy
Anticoagulation clinic
Blood thinners are high-risk medicines and counselling time is short. TESSA counsels patients on warfarin or newer blood thinners, checks missed doses, bleeding signs, other medicines and diet, and collects INR results where relevant, so the clinic team focuses on who needs a dose change or review.

At a glance
- Does
- Counselling, Patient education, Information gathering
- Setting
- Specialist clinic, Pharmacy
- Specialty
- Cardiology, Pharmacy
- Who
- Patient-facing
Also searched as
anticoagulation clinic · warfarin counselling / counseling · DOAC blood thinner advice · INR monitoring · bleeding on blood thinners
Questions
What does TESSA do in anticoagulation clinic?
Blood thinners are high-risk medicines and counselling time is short. TESSA counsels patients on warfarin or newer blood thinners, checks missed doses, bleeding signs, other medicines and diet, and collects INR results where relevant, so the clinic team focuses on who needs a dose change or review. It does this through counselling, patient education, information gathering.
Does TESSA diagnose the patient?
No, TESSA never gives a patient a diagnosis. It collects and collates the information the patient provides, asks probing questions and performs risk assessment; a clinician reviews the summary and decides, and no diagnosis, summary or management plan reaches the patient until the clinician signs.
What happens if the patient mentions a warning sign?
Warning or worrying signs that require immediate attention or action go straight to the care team without alarming the patient. For time-critical presentations, TESSA supports the clinician only and is not currently intended for patient use.
How is patient information protected?
The patient surface runs on session codes, not names, and each institution's data is kept apart with a full audit trail. Our own Anonesia by TINYHealth is a proprietary software and code that removes PIIs, e.g. names, ID numbers and contact details from text before it reaches an AI model.
How do we start with this use case?
Each new use case is built and validated with clinical teams, on your own pathways and guidance. Book a meeting with us to start.


