Use cases · Home follow-up · Community care · Hospital ward · Nursing home
Last days and bereavement support
Families caring for someone in their last days often don't know what changes to expect, and after the death, support usually stops. TESSA explains common changes near the end of life in plain language and when to call the team. After the death, it guides families through practical next steps, checks in during the weeks that follow, and points them to bereavement services, flagging anyone who is struggling to the care team.
At a glance
- Does
- Patient education, Counselling, Information gathering
- Setting
- Home follow-up, Community care, Hospital ward, Nursing home
- Specialty
- Palliative care
- Who
- Patient-facing
Also searched as
end of life signs · last days of life · bereavement support · what to do after a death
Questions
What does TESSA do in last days and bereavement support?
Families caring for someone in their last days often don't know what changes to expect, and after the death, support usually stops. TESSA explains common changes near the end of life in plain language and when to call the team. After the death, it guides families through practical next steps, checks in during the weeks that follow, and points them to bereavement services, flagging anyone who is struggling to the care team. It does this through patient education, counselling, information gathering.
Does TESSA diagnose the patient?
No, TESSA never gives a patient a diagnosis. It collects and collates the information the patient provides, asks probing questions and performs risk assessment; a clinician reviews the summary and decides, and no diagnosis, summary or management plan reaches the patient until the clinician signs.
What happens if the patient mentions a warning sign?
Warning or worrying signs that require immediate attention or action go straight to the care team without alarming the patient. For time-critical presentations, TESSA supports the clinician only and is not currently intended for patient use.
How is patient information protected?
The patient surface runs on session codes, not names, and each institution's data is kept apart with a full audit trail. Our own Anonesia by TINYHealth is a proprietary software and code that removes PIIs, e.g. names, ID numbers and contact details from text before it reaches an AI model.
How do we start with this use case?
Each new use case is built and validated with clinical teams, on your own pathways and guidance. Book a meeting with us to start.
