Skip to content
TESSA

Legal

Terms of use

Last updated 28 October 2026

These terms are an agreement between you and TINYHealth, a division of TINYLabs (“we”, “us”). By using tessahealth.ai, the TESSA demo or anything we send you through them (together, the “Site”), you agree to these terms, our privacy and data policy and our cookies page. If you do not agree, please do not use the Site.

1. Who the Site is for

The Site is for healthcare professionals, healthcare organisations and people evaluating TESSA for them. You must be 18 or over. It is not a medical service for patients.

2. The demo

  • The demo is a demonstration. Its cases are prepared in advance with made-up patients.
  • It is not monitored 24/7, it does not give medical advice, and it must not be used for real clinical care or in an emergency.
  • Do not enter real patient information anywhere on the Site.
  • We may change, limit or withdraw the demo at any time.

3. Not medical advice

Nothing on the Site is medical, legal or professional advice. Clinical decisions remain with qualified clinicians.

4. Pilots and use with patients

Using TESSA in your organisation, including any pilot, is governed by a separate written agreement with us. These terms do not give you a right to use TESSA with patients.

5. Emails

If you give us your email we may send what you asked for and a short follow-up, as set out in our privacy policy. Updates are sent only if you opt in.

6. Our intellectual property

TESSA, Anonesia, ClinCode, the Site and their content belong to TINYLabs. You may view the Site and share links and our one-pager for evaluating TESSA. You may not copy, scrape, reverse-engineer or resell any part of the Site or the demo, or use it to build a competing product.

7. Feedback

If you send us ideas or feedback, we may use them without any obligation to you.

8. Acceptable use

  • Do not break, overload or test the security of the Site
  • Do not use automated tools to access the Site or the demo
  • Do not impersonate others or give false details
  • Do not upload harmful code or unlawful content

9. Disclaimers

The Site and the demo are provided “as is” and “as available”, without warranties of any kind, to the extent the law allows.

10. Limitation of liability

To the maximum extent the law allows, our total liability arising from the Site is limited to SGD 100, and we are not liable for indirect or consequential losses. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

11. Indemnity

You agree to cover our losses arising from your breach of these terms or misuse of the Site.

12. Third-party services

Some features rely on third-party services, such as scheduling. Their own terms apply to them.

13. Changes

We may update these terms. The date at the top shows the latest version; continuing to use the Site after a change means you accept it.

14. Governing law

These terms are governed by the laws of the Republic of Singapore, and its courts have exclusive jurisdiction. Before starting formal proceedings, please contact us at privacy@gotinylabs.com and give us 30 days to try to resolve it.

15. General

If any part of these terms is found invalid, the rest still applies. Our not enforcing a term is not a waiver. You may not transfer your rights under these terms; we may transfer ours as part of a business transfer.

16. Contact

Notices and questions: privacy@gotinylabs.com.