Use cases · After discharge from hospital
Post-discharge check-in
Early warning signs after discharge are missed until the patient is readmitted. TESSA checks in during the first days home, so the team gets a summary and a prioritised list of who needs a call, a home visit, or a return to hospital.
At a glance
- Does
- Information gathering, Triage, Summarisation
- Setting
- After discharge from hospital
- Specialty
- Any specialty
- Who
- Patient-facing
Also searched as
post-discharge follow-up call · reducing hospital readmissions · transitional care check-in
Questions
What does TESSA do in post-discharge check-in?
Early warning signs after discharge are missed until the patient is readmitted. TESSA checks in during the first days home, so the team gets a summary and a prioritised list of who needs a call, a home visit, or a return to hospital. It does this through information gathering, triage, summarisation.
Does TESSA diagnose the patient?
No, TESSA never gives a patient a diagnosis. It collects and collates the information the patient provides, asks probing questions and performs risk assessment; a clinician reviews the summary and decides, and no diagnosis, summary or management plan reaches the patient until the clinician signs.
What happens if the patient mentions a warning sign?
Warning or worrying signs that require immediate attention or action go straight to the care team without alarming the patient. For time-critical presentations, TESSA supports the clinician only and is not currently intended for patient use.
How is patient information protected?
The patient surface runs on session codes, not names, and each institution's data is kept apart with a full audit trail. Our own Anonesia by TINYHealth is a proprietary software and code that removes PIIs, e.g. names, ID numbers and contact details from text before it reaches an AI model.
How do we start with this use case?
Each new use case is built and validated with clinical teams, on your own pathways and guidance. Book a meeting with us to start.
