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TESSA

Use cases · Primary care

Low back pain

Low back pain is one of the most common reasons people see a doctor, and some go on to develop long-term pain. TESSA checks for warning signs of serious causes, then asks about pain, function, work and worries to identify who may need early physiotherapy. It teaches staying active, safe pain relief and simple exercises, and follows up to see who isn't improving.

Illustration. Not a real patient.

At a glance

Does
Information gathering, Patient education
Setting
Primary care
Specialty
Musculoskeletal medicine
Who
Patient-facing

Also searched as

low back pain assessment · back pain red flags · back pain self-care

Questions

What does TESSA do in low back pain?

Low back pain is one of the most common reasons people see a doctor, and some go on to develop long-term pain. TESSA checks for warning signs of serious causes, then asks about pain, function, work and worries to identify who may need early physiotherapy. It teaches staying active, safe pain relief and simple exercises, and follows up to see who isn't improving. It does this through information gathering, patient education.

Does TESSA diagnose the patient?

No, TESSA never gives a patient a diagnosis. It collects and collates the information the patient provides, asks probing questions and performs risk assessment; a clinician reviews the summary and decides, and no diagnosis, summary or management plan reaches the patient until the clinician signs.

What happens if the patient mentions a warning sign?

Warning or worrying signs that require immediate attention or action go straight to the care team without alarming the patient. For time-critical presentations, TESSA supports the clinician only and is not currently intended for patient use.

How is patient information protected?

The patient surface runs on session codes, not names, and each institution's data is kept apart with a full audit trail. Our own Anonesia by TINYHealth is a proprietary software and code that removes PIIs, e.g. names, ID numbers and contact details from text before it reaches an AI model.

How do we start with this use case?

Each new use case is built and validated with clinical teams, on your own pathways and guidance. Book a meeting with us to start.